Getting Over Email Overwhelm
Getting over email overwhelm is a five part blog series in which you’ll learn the exact steps you can take to gain control of your inbox and start making email work for you rather than against you.
Dealing with e-mail has become a constant struggle for many people; there are too many of them, we never get on top of dealing with them, the inbox is constantly full and they continue to arrive like swarms of angry wasps’ intent on diverting, distracting and creating stress in our already too busy lives. It needn’t be like this.
Ready to continue?
Part 4: A Better Choice than Email?
So far in this Getting over email overwhelm blog series, we’ve been talking about how to handle your email so it doesn’t get out of hand and overwhelm you. But maybe what you really need is to get rid of email all together.
People use email for a lot of things it really wasn’t meant to do. Does this sound familiar?
- Your customers send you tasks to do via email.
- You receive support requests and questions via email.
- You get invoices via email.
If so, then you should know that all of these things are better handled outside of email. There are better solutions.
Alternatives to Email
For example, project management via email is highly inefficient. Emails get lost, instructions are misplaced, and files go missing. A far better idea is to implement a project management system such as Basecamp to handle all the back-and-forth of a project in development. Not only will it help keep your email under control, but it will keep everything more organized and efficient as well.
Support tickets through email suffer the same problems, and there’s an easy fix – set up a true support desk. Open source (and free) options like osTicket and Hesk are great if you’re a little on the techie side, but if not, then Zendesk is stellar (and it’s only $20 for the first year).
And for invoicing, use a system like Freshbooks or Pancake, which will track time, allow others to send and receive invoices from you, and helps you keep track of various projects and clients.
Email is for Communication
Here’s the bottom line – email is a way to communicate. If you’re using it for anything other than that, you’re only adding to your overwhelm. Use the right tool for the job, and you’ll have a lot less stress in your life – and a lot less email to deal with!
In the final part of Getting over email overwhelm, we will discuss how to make your email system work for you.
Till Next Time
The Time Doctor – Mike Gardner