Assertive Communication for Small Business owners and Entrepreneurs
Do you have difficulty saying no to people? You are not alone, we are brought up to be nice and by and large we want to be helpful to colleagues and clients. Assertive communication allows us to say no in the correct way, and is essential if we are to make the most effective use of our time.
Would it be of benefit if you could…..
- Understand the different ways we communicate?
- Identify barriers to communication and overcome them?
- Knew the difference between assertive, aggressive and passive behaviours?
- Could say ‘no’ with confidence just once in a while?
- Feel more in control & more fulfilled?
- Have more ‘life’ in your ‘work/life’ balance?
If you’ve answered ‘YES’ to any of the above – this “Assertive Communication for small business owners and entrepreneurs” workshop is tailor made for you!
In this short 3 hour workshop you’ll discover proven techniques & tips you can adapt to your particular situation. You can try them out immediately, making a real difference to the daily pressure & your results.
What You’ll Learn
- The three elements of communication
- The most common barriers to effective communication
- Characteristics of assertive, aggressive and passive behaviours
- Why we say yes, when we mean no
- Learn the most effective ways to say ‘no’ without giving offence
- Assertively manage interruptions from other people
What’s Included In The Fee?
- Your Breakfast & refreshments
- Comprehensive workbook full of practical information to keep for future reference
- A Certificate of Attendance for CPD
- Telephone Support for 180 days
- Lifetime Support via e-mail
We know that the real challenge comes when you return to your business & begin to put your learning into practice. To help you with this, we provide follow-up telephone support for 180 days following the course to support you as you implement changes to increase your personal productivity, you will then get lifetime support via e-mail.
Risk Reversal Guarantee
We are so confident you’ll benefit from this Assertive Communication for small business owners and entrepreneurs course, that we offer a Money Back GUARANTEE. If you can honestly say that you haven’t benefited from attending this course, just let the course Tutor know before you leave and we’ll refund your money in full. No questions asked, we will even let you keep the course materials.